Customer reviews of Salter & Selby Ltd

By Niall R on 11 August 2020 | Verified purchase

Very nice experience as a whole. Was greeted very nicely and felt very welcome as soon as i arrived. They were quite chatty which was a very nice change to the usual car dealers. The showing of the car was very informative, with the problems being pointed out first and nothing was hidden. They Were very welcome to answer question and show me around the car. They were also willing to fit the car viewing and buying around my schedule. Overall a fantastic experience and would highly reccomend

Reply from Salter & Selby Ltd on 14/08/20

Great to meet you Niall, Many thanks for your superb review

By Colin S on 28 July 2020 | Verified purchase

Great communication , they kept me informed every step of the way in the car buying process. Delivered on time, and in pristine condition.

Reply from Salter & Selby Ltd on 04/08/20

Thanks Colin. Top man. Look after that fabulous BMW

By Stu J on 25 July 2020 | Verified purchase

Extremely happy from start to finish. Really nice people, very welcoming and not typical car salesmen. You can tell they do it because they enjoy it and really do look after you. There aftersales service is superb. I unfortunately had an unforseen issue after purchasing the car, but one phone call and it was sorted without fuss or question. I know for a fact most car sales businesses would not have been so helpful. I cannot recommend these guys enough.

Reply from Salter & Selby Ltd on 04/08/20

Really appreciate your great review. Many thanks

By K R on 24 February 2020 | Verified purchase

Was very dubious about all the 5 star reviews that were given to Tom and John but they were all right! Very friendly and professionally. Not pushy and left us to look around on our own. Very satisfied with the car we bought. Tom had a good sense of humour especially with the comments he made about my hubby’s ancient mobile.🤣🤣

By Michael T on 19 February 2020 | Verified purchase

Really friendly staff and phone call experience. During the visit, they were very honest and understanding of what we needed. The business was easy to contact during the sale and collection process. At the collection I felt very welcome and not rushed to do anything or get out the forecourt with the car. He took his time to show me the car and was helpful with my daughter running around! Would highly recommend!

Reply from Salter & Selby Ltd on 24/02/20

Thanks for choosing us and for your excellent review

By Gill D on 05 February 2020 | Verified purchase

From the moment I rang Salter and Selby, I new I was dealing with a respectable, professional and very courteous company, nothing was to much trouble, a rare thing these days. Never at any point did I feel pressured throughout the Sale, it was a very relaxed and pleasent experience. They kindly waited for us to arrive on a Saturday, (appointment only) after a 5 hour journey, and patiently let me spend 'hours' checking out and test driving the vehical. I'm now a very happy and proud owner of a Dodge Nitro. They even turned in early for the transporter to collect the vehicle a few days later. Thank you very much for everything guys. Would not hesitate to contact you again. Highly recommend.

Reply from Salter & Selby Ltd on 24/02/20

Thanks Gill, Great to meet you and keep in touch.

By Sarah C on 03 February 2020 | Verified purchase

How refreshing to find a car sales team that actually look after their client. Could not fault them in any way right from the initial enquiry through to the delivery of our new purchase. We would have no hesitation in recommending them and would be happy to use them again ourselves.

Reply from Salter & Selby Ltd on 04/02/20

It was an absolute pleasure to meet you both and thank you for your excellent review

By Steve F on 31 January 2020 | Verified purchase

We have bought a few cars from Salter and Selby. I have found them to be honest and their service to be exceptional. Nothing is too much from them. It's so good to have a friendly car dealer you know you can trust!

Reply from Salter & Selby Ltd on 04/02/20

Thanks for coming back to us again. Another superb review

By Colin W on 30 January 2020 | Verified purchase

This is the second time we have bought a car here. Both cars have been top class, very reliable used cars. Excellent service. Would thoroughly recommend. I know where we will be going to buy any future cars

Reply from Salter & Selby Ltd on 04/02/20

Thank you both very much indeed

By John W on 22 January 2020 | Verified purchase

I couldn't have asked for a better buying experience than that given by both Salter and Selby. The car was well prepared and getting a test drive was easy. When I collected the car everything was in order, all my questions answered and help offered with contacts for servicing in the local area. These guys really know what customer service is and they value you as a customer.

Reply from Salter & Selby Ltd on 22/01/20

Thanks very much for the excellent review John