Customer reviews of Salter & Selby Ltd

By Paul R on 01 February 2018 | Verified purchase

First class helpful understanding and professional from start to finish and easy to deal with pleasant each and every time we spoke and the guy had time to talk at length on the phone about the car as well as sending me information on it as I was purchasing this car without having actually saw the car in the flesh, the car is fantastic and as described, also the seller was understanding when a few hiccups at my end could have saw me potentially not securing the car but again the guy was first class and I can’t recommend this garage enough.

Reply from Salter & Selby Ltd on 16/02/18

Excellent review Paul!, Much appreciated

By Ian T on 22 January 2018 | Verified purchase

I've been watching salter and selby's website for a while now..and finaly Seen a bmw i liked ,it was just as described "immaculate".been really well looked after. We got none of the usual sales patter you get normally .straight down the line guys.easy to talk to...¿.will recommend ,¿cheers lads

Reply from Salter & Selby Ltd on 25/01/18

Thank you for your very valued review Ian, Salter and Selby Ltd

By John S on 16 January 2018 | Verified purchase

Very courteous and professional, pleasure to deal with, gave me a fantastic deal on my car and even sorted the tax for me while i was there so i could take it home , would definitely use again, outstanding

Reply from Salter & Selby Ltd on 18/01/18

Many thanks for your great review John

By Mathew W on 11 January 2018 | Verified purchase

I bought a black honda civic from this company and am very pleased with the car. The salesperson I dealt with was very helpful and honest. I would recommend buying from this trader.

Reply from Salter & Selby Ltd on 25/01/18

Thanks for taking the time to leave us a superb review Mathew

By Adam B on 10 January 2018 | Verified purchase

I recently purchased a BMW X3 from Salter and what a splendid machine with only 55k miles on the clock.. the car is a dream and the service we received was outstanding. They delivered our vehicle on time and without any issues. They are probably the best car dealers i have had the pleasure of dealing with. Thanks A lot guys!

Reply from Salter & Selby Ltd on 25/01/18

Really pleased you like the X3 and thank you for taking the time to leave us a fantastic review

By Gabriel P on 02 January 2018 | Verified purchase

Great communication, spot on service, very friendly and professional. We would def. recommend this garage. Many Thanks! The car is beautiful and runs very well so far. Gabriel & Maria

Reply from Salter & Selby Ltd on 25/01/18

Thank you Gabriel and Maria, It was a pleasure meeting you, Salter and Selby Ltd

By Natalie J on 18 December 2017 | Verified purchase

An extremely helpful, courteous, professional and competent service. Much appreciated! Smooth and easy transaction, great price and great car! I would definitely recommend to friends and family.

Reply from Salter & Selby Ltd on 25/01/18

Excellent review Natalie- Many thanks!

By Stephen J on 14 December 2017 | Verified purchase

The process of changing my old car was made easier by buying from this Company. I was met with an old fashioned, friendly welcome. A fair price was given for my old car in part exchange, the new vehicle had been prepared nicely, and came with a full MOT and Valet. I had total peace of mind buying from this company. Would definitely buy again in the future.

Reply from Salter & Selby Ltd on 25/01/18

Thank you for taking the time to leave us a great review, Salter and Selby Ltd

By Gerry J on 27 November 2017 | Verified purchase

A pleasant and genuine team. They had the vehicle I wanted and helped all the way to make the sale as easy as possible. They are not just 'sales' people, they are real enthusiasts with a real interest in cars. My experience was excellent and I certainly recommend Salter and Selby.

Reply from Salter & Selby Ltd on 28/11/17

Many thanks for taking the time to leave us a good review. Salter and Selby Ltd

By Jason H on 20 November 2017 | Verified purchase

We found this company via Auto Trader & it was the best decision that we made. When we arrived, we were immediately greater by Tom & we had a rap our straight away due to a lot of familiarities, we agreed a price for our vehicle & for theirs & within 30 minutes we were leaving in our new car & the whole process felt like 10 minutes ( it was that smooth with great customer service ). When we left the premises a slight fault occurred with the vehiclexception, so we turned around & went back. On arrival back, we spoke to Tom again & he said he would arrange for it to be rectified first thing on the Monday morning ( as it was late on the Saturday afternoon that we purchased it ) & the garage was closed. Well, all I can say is phenomenal Customer Service, true to Tom's word - he arranged it for the first thing on the Monday morning & even called us numerous times to confirm the car was fine & to confirm that the repair was rectified & to our standard (bearing in mind it was a minute fault)

Reply from Salter & Selby Ltd on 28/11/17

Thanks for your excellent review Jason! regards Salter and Selby Ltd