Customer reviews of Salter & Selby Ltd
At Salter & Selby Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Salter & Selby Ltd
Based on 130 customer reviews
Hassle free experience
By Pete M on 02 May 2021 | Purchase not verified
It's taken a while for me to get around to this review but it was always at the back of my mind. What a refreshing experience. My son and I had been looking for a car for him for some time and travelled a lot of miles viewing. We have seen some absolute dogs and dealt with people that simply dont care what they are peddling. Having met Tony, I hope I have remembered your name right, it was a breath of fresh air. Thank God there are still people that do car about the products they are selling and want to give a service. Needless to say with no pressure sales or snide remarks that we had previously endure we bought a car. Not only that when we found a little problem Tony was as good as his word and guarantee sorting things out without quibble. My son is delighted with his purchase and looks after it as we all do with our first car. Thank you for making our day enjoyable, our purchase without worry and our support without stress. I would highly recommend these guys. Thanks Pete
By Toni B on 29 April 2021 | Purchase not verified
Buying a used car can be a very daunting experience. However at Salter & Selby LTD You receive excellent service and excellent customer service. My car was was delivered to my door nothing was too much trouble for John & Tom Really pleased with how the car looks and drives great. Highly recommend Would definitely use them again Toni
By Joe W on 11 March 2021 | Purchase not verified
Friendly approach, very fair and will look after you once you walk out the door with one of their cars. Would highly recommend buying from these guys.
5* All Round
By Alex P on 08 February 2021 | Purchase not verified
I had a great experience with John at Salter & Selby. I found the exact car I wanted in pristine condition at a very fair price. They also gave me a fair price on my part ex. The customer service and attention to detail are second to none, these guys put the main dealers to shame. The buying process was stress free and everything was ready when I arrived. There was no pressure on me to purchase the vehicle at any point during my enquiries. I would recommend this dealership to anyone. Thank you so much guys!
Superb buying experience
By Chris D on 13 August 2020 | Purchase not verified
John made our car buying experience a fantastically easy,relaxed and informative experience from start to finish. We travelled 110 miles to view and pickup our car the same day, based on the pictures on the website. In the flesh the car was so much better than the photos could portray. Absolute value for money,outstanding customer service. We will definitely be back in the future when we buy our next car. Highly recommended. Thank you for a brilliant experience.
By Emily A on 28 June 2020 | Purchase not verified
I had a great experience with Salter and Selby, they are super friendly and helpful. I had a couple of questions after purchasing my car, I had no issue getting hold of anyone and John went out of his way to make sure everything was ok. My car came to me in great condition, they are really knowledgeable and offer a fantastic service. Thank you!
Honest & friendly from the start!
By Justine H on 01 March 2020 | Purchase not verified
Really nice to deal with. Friendly, informative and honest. I had a really nice experience with a great pub recommendation thrown in where myself and daughter had lunch and a lovely 2 days out.. one a test drive & one when picking up my new car! So nice to deal with and will definitely use again with recommendations to others. Thank you so much ! :)
Fantastic service from start to finish
By Richard B on 15 January 2020 | Purchase not verified
Bought a Ford Focus from here yesterday and the whole experience was first class. Knowledgeable, polite and friendly people with a refreshing no pressure approach, the whole process was easy, quick and comfortable and I would highly recommend these guys to anybody. Thanks very much to you both!
Highly recommended, a pleasure to deal with.
By Sam and Mark L on 24 December 2019 | Purchase not verified
Absolutely superb buying experience from Salter and Selby, from start to finish! No pressure sales and car is exactly as described. Can not thank you guys enough for all your help, we will be back when it's time to look for our next car.
By Kim Y on 17 December 2019 | Purchase not verified
From the very beginning of my buying experience these guys at salter and Shelby were ingredible. Staying open till late on a Saturday so I could drive from Birmingham to view and test drive a car. When I brought the car I wanted they even delivered it to me in Birmingham at a day and time to suit me. Will definitely buy my next car from them.
Salter & Selby Ltd
- 0115 6919702 07441 908092
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