Customer reviews of Salter & Selby Ltd

By John W on 22 January 2020 | Verified purchase

I couldn't have asked for a better buying experience than that given by both Salter and Selby. The car was well prepared and getting a test drive was easy. When I collected the car everything was in order, all my questions answered and help offered with contacts for servicing in the local area. These guys really know what customer service is and they value you as a customer.

Reply from Salter & Selby Ltd on 22/01/20

Thanks very much for the excellent review John

By Steve T on 22 January 2020 | Verified purchase

Very good people helpful and very polite good service would definitely use again

Reply from Salter & Selby Ltd on 22/01/20

Great to meet you Steve and many thanks

By Tom V on 05 January 2020 | Verified purchase

After viewing quite a lot of cars with larger company’s that were in poor condition and uninterested seals I came across a vw Passat with salter and Selby, the car was as described and and the whole experience was excellent. I would highly recommend salted and selby ltd and would happily do business with them in the future.

Reply from Salter & Selby Ltd on 14/01/20

Thanks and we look forward to seeing you again

By Mark D on 25 November 2019 | Verified purchase

What a shame you can only award five stars, these guys deserve six, probably more! The most enjoyable experience, which you don't expect to hear when talking about buying a car. From start to finish, everything was centred around you, the buyer, getting the car that is right for you, how and when it suits you. No pushy sales, no overbearing salesman, no pressure at all in fact. Just well informed, very polite, very professional mannered guys who know a lot about cars, helping you select the car that is right for you. They were very flexible about when I could go and look, very comfortable about me taking the car for a test drive, and very informative about the vehicle, even full of hints and tips about how to get the most out the car after I decided to buy it. I can't recommend them highly enough, and I would suggest that if you are thinking about buying a car, definitely go here. I won't be going anywhere else when I decide it's time to change my vehicle in future!

Reply from Salter & Selby Ltd on 25/11/19

John and I are incredibly grateful for your fantastic review Mark, Many thanks indeed and please keep in touch.

By Stephen M on 16 November 2019 | Verified purchase

I cannot recommend these guys highly enough, buying a second hand car is always daunting but you have no worries buying from here they go above and beyond to make sure you have a trouble free experience. I will definitely be buying my next vehicle from them. Thanks very much for all your help.

Reply from Salter & Selby Ltd on 18/11/19

Thank you both very much, keep in touch

By Karl G on 13 November 2019 | Verified purchase

Very pleased with the service when I bought the car from them

Reply from Salter & Selby Ltd on 14/11/19

Thank you Karl, We really appreciate the superb review

By Dayle W on 13 November 2019 | Verified purchase

Very friendly and went above and beyond with making an appointment to see us on a Sunday outside and meeting for collection of the vehicle in the evening closer to my home.

Reply from Salter & Selby Ltd on 14/11/19

Thank you for taking the time to give us a great review

By Hazel G on 11 November 2019 | Verified purchase

I would recommend this company and I have received excellent service and would happily use them again.

Reply from Salter & Selby Ltd on 14/11/19

It was a pleasure to meet you both, thank you

By Lee W on 29 October 2019 | Verified purchase

Great car buying experience, dealt with Tom, and from making initial email enquiries received timely and helpful responses. Once I arrived to view the car, it was as described and viewing was pressure free and I was allowed a flexible test drive. I was given plenty of time alone to view the car and documentation and not pressured into making a decision there and then. I received a competitive offer for my part exchange and was nice not to have to fend off the usual car supermarket upselling of GAP, Scotchgard etc. Really enjoyable buying experience, and despite a 3 hour round trip, would happily use them again. Thanks

Reply from Salter & Selby Ltd on 05/11/19

Thanks Lee, your excellent review is very much appreciated

By Nathan H on 28 October 2019 | Verified purchase

Very helpful and friendly. Offered to fix any minor issues we found. Would certainly purchase a car from them again. Well be recommending to my friends and family for sure!

Reply from Salter & Selby Ltd on 05/11/19

Big thanks for your great review