Customer reviews of Salter & Selby Ltd

By Hazel G on 11 November 2019 | Verified purchase

I would recommend this company and I have received excellent service and would happily use them again.

Reply from Salter & Selby Ltd on 14/11/19

It was a pleasure to meet you both, thank you

By Lee W on 29 October 2019 | Verified purchase

Great car buying experience, dealt with Tom, and from making initial email enquiries received timely and helpful responses. Once I arrived to view the car, it was as described and viewing was pressure free and I was allowed a flexible test drive. I was given plenty of time alone to view the car and documentation and not pressured into making a decision there and then. I received a competitive offer for my part exchange and was nice not to have to fend off the usual car supermarket upselling of GAP, Scotchgard etc. Really enjoyable buying experience, and despite a 3 hour round trip, would happily use them again. Thanks

Reply from Salter & Selby Ltd on 05/11/19

Thanks Lee, your excellent review is very much appreciated

By Nathan H on 28 October 2019 | Verified purchase

Very helpful and friendly. Offered to fix any minor issues we found. Would certainly purchase a car from them again. Well be recommending to my friends and family for sure!

Reply from Salter & Selby Ltd on 05/11/19

Big thanks for your great review

By Richard W on 26 October 2019 | Verified purchase

Picked my car up today very polite and friendly would recommend to anyone

Reply from Salter & Selby Ltd on 05/11/19

Thanks Richard, it was a pleasure meeting you

By V W on 17 October 2019 | Verified purchase

I can honestly say nothing is too much trouble for this company! From very first contact I received fantastic customer service from John. He's courteous, helpful and doesn't put you under pressure to buy. A genuinely nice chap and I am absolutely delighted with my car. Will definitely recommend and use again in the future. Good old fashioned customer service and a pleasure to deal with. Thanks John, enjoy your break.

Reply from Salter & Selby Ltd on 05/11/19

Many thanks for taking the time to give us a superb review

By Mick W on 09 October 2019 | Verified purchase

I bought a BMW 320 from these recently. They were polite and helpful throughout the whole process . Initially I had a couple of issues with the car which were sorted swiftly, professionally and without question. Very happy with the way I was dealt with and very happy with the car. Would definitely buy from these again.

Reply from Salter & Selby Ltd on 05/11/19

Thanks Mick, we really appreciate your excellent review

By Terrance W on 06 October 2019 | Verified purchase

My experience with John and Tom was amazing. They are both very helpful. I met with Tom on the day I collected my car . He was very friendly, he took me around the car I bought explaining things, which was very helpful.

Reply from Salter & Selby Ltd on 07/10/19

It was a pleasure to meet you and thanks for your excellent review

By Sue A on 24 September 2019 | Verified purchase

From the initial viewing of the car through to the purchase and aftercare , these guys couldn’t have been more helpful .They sell genuinely great cars .

Reply from Salter & Selby Ltd on 07/10/19

Thank you and a pleasure to meet you both

By Merryn K on 21 August 2019 | Verified purchase

Very friendly service, didn’t feel pressured to buy or make a decision. We’re really happy with the car we purchased, will look to use them again in the future.

Reply from Salter & Selby Ltd on 14/09/19

Thank you very much John and Tom

By Andy P on 13 May 2019 | Verified purchase

bought a Volvo V70 off John Selby the whole deal was very easy nothing was to much trouble , everything I asked was sorted with professionalism I was kept up to date at every stage , would definitely recommend John to everybody looking for a quality car first class old fashioned service not seen much now days thanks John

Reply from Salter & Selby Ltd on 20/05/19

We are very pleased to receive your excellent review. Many thanks