Customer reviews of Salter & Selby Ltd

By V W on 17 October 2019 | Verified purchase

I can honestly say nothing is too much trouble for this company! From very first contact I received fantastic customer service from John. He's courteous, helpful and doesn't put you under pressure to buy. A genuinely nice chap and I am absolutely delighted with my car. Will definitely recommend and use again in the future. Good old fashioned customer service and a pleasure to deal with. Thanks John, enjoy your break.

Reply from Salter & Selby Ltd on 05/11/19

Many thanks for taking the time to give us a superb review

By Mick W on 09 October 2019 | Verified purchase

I bought a BMW 320 from these recently. They were polite and helpful throughout the whole process . Initially I had a couple of issues with the car which were sorted swiftly, professionally and without question. Very happy with the way I was dealt with and very happy with the car. Would definitely buy from these again.

Reply from Salter & Selby Ltd on 05/11/19

Thanks Mick, we really appreciate your excellent review

By Terrance W on 06 October 2019 | Verified purchase

My experience with John and Tom was amazing. They are both very helpful. I met with Tom on the day I collected my car . He was very friendly, he took me around the car I bought explaining things, which was very helpful.

Reply from Salter & Selby Ltd on 07/10/19

It was a pleasure to meet you and thanks for your excellent review

By Sue A on 24 September 2019 | Verified purchase

From the initial viewing of the car through to the purchase and aftercare , these guys couldn’t have been more helpful .They sell genuinely great cars .

Reply from Salter & Selby Ltd on 07/10/19

Thank you and a pleasure to meet you both

By Merryn K on 21 August 2019 | Verified purchase

Very friendly service, didn’t feel pressured to buy or make a decision. We’re really happy with the car we purchased, will look to use them again in the future.

Reply from Salter & Selby Ltd on 14/09/19

Thank you very much John and Tom

By Andy P on 13 May 2019 | Verified purchase

bought a Volvo V70 off John Selby the whole deal was very easy nothing was to much trouble , everything I asked was sorted with professionalism I was kept up to date at every stage , would definitely recommend John to everybody looking for a quality car first class old fashioned service not seen much now days thanks John

Reply from Salter & Selby Ltd on 20/05/19

We are very pleased to receive your excellent review. Many thanks

By Michael H on 13 May 2019 | Verified purchase

Pleasant transaction from start to finish. They were very quick to respond to any questions. Didn’t feel under pressure at any time. The car itself was in great condition and they even delivered it to us. Would definitely buy from here again

Reply from Salter & Selby Ltd on 20/05/19

Great to meet you and many thanks

By Sarah B on 13 May 2019 | Verified purchase

Fantastic customer service, had a couple of hiccups but sorted without question, would definately recommend to anyone looking to purchase a car! Customer service second to none.

Reply from Salter & Selby Ltd on 20/05/19

Thanks for being a very valued customer

By Matthew L on 21 April 2019 | Verified purchase

I’ve had a great experience with these guys. I had found a vehicle I was interested in online so rang to go and view it. They were happy to arrange a time suitable for me, and went to look at the car. Everything was very genuine, with no nonsense which I like. Went for a test drive, and they made sure I was happy with the type of driving and route we took before returning to their base. The car had sold itself, but the friendly comfortable atmosphere made the experience a pleasure. We arranged for them to contact me once the car had had a once over at a garage. Once the car was ready we arranged a suitable time for me to come and collect the car, but then knowing where I live they went above and beyond and offered to deliver the car to me at home, saving an awkward bus journey! I wouldn’t hesitate to recommend to others.

Reply from Salter & Selby Ltd on 20/05/19

Cheers Matthew, It was a pleasure meeting you

By Tony N on 01 April 2019 | Verified purchase

Quite honestly, the best car dealer I have dealt with in 40 yrs of motoring. Helpful, honest, great stock, great prices, very fair deals, and awesome aftercare. perfect.

Reply from Salter & Selby Ltd on 20/05/19

It was an absolute pleasure to meet you and thanks for your great review