Customer reviews of Salter & Selby Ltd
At Salter & Selby Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Salter & Selby Ltd
Based on 153 customer reviews
Best car purchase experience ever
By David V on 11 August 2020 | Verified purchase
The whole experience was nothing like buying a car. They kept the car for me after my phone call as they realised that I was very keen. Accepted out of hours appointment. When we got there the car was ready. I mean it wasn’t just spotless clean but had all keys and paperwork ready too. Everything matched up with the advert and the service was very polite and professional. Allowing us to look around the car in our pace and to take it for a test drive. Couldn’t take the car home straight away as they wanted a fresh MOT on it for peace of mind. Also offered delivery to my house straight after MOT. Warranty provided by themselves and not by any third party provider with limitations and excess. With the car is being priced very reasonably and it is actually as described, you wouldn’t even think about start bargaining. 5 stars reviews don’t lie here! You don’t often receive this kind of service these days. Highly highly recommended! Many thanks 🙏
Very enjoyable and lovely experience
By Niall R on 11 August 2020 | Verified purchase
Very nice experience as a whole. Was greeted very nicely and felt very welcome as soon as i arrived. They were quite chatty which was a very nice change to the usual car dealers. The showing of the car was very informative, with the problems being pointed out first and nothing was hidden. They Were very welcome to answer question and show me around the car. They were also willing to fit the car viewing and buying around my schedule. Overall a fantastic experience and would highly reccomend
BMW 2ltr M1 sport
By Colin S on 28 July 2020 | Verified purchase
Great communication , they kept me informed every step of the way in the car buying process. Delivered on time, and in pristine condition.
The most genuine and trustworthy garage I have use
By Stu J on 25 July 2020 | Verified purchase
Extremely happy from start to finish. Really nice people, very welcoming and not typical car salesmen. You can tell they do it because they enjoy it and really do look after you. There aftersales service is superb. I unfortunately had an unforseen issue after purchasing the car, but one phone call and it was sorted without fuss or question. I know for a fact most car sales businesses would not have been so helpful. I cannot recommend these guys enough.
By K R on 24 February 2020 | Verified purchase
Was very dubious about all the 5 star reviews that were given to Tom and John but they were all right! Very friendly and professionally. Not pushy and left us to look around on our own. Very satisfied with the car we bought. Tom had a good sense of humour especially with the comments he made about my hubby’s ancient mobile.🤣🤣
Absolutely brilliant car sales
By Michael T on 19 February 2020 | Verified purchase
Really friendly staff and phone call experience. During the visit, they were very honest and understanding of what we needed. The business was easy to contact during the sale and collection process. At the collection I felt very welcome and not rushed to do anything or get out the forecourt with the car. He took his time to show me the car and was helpful with my daughter running around! Would highly recommend!
By Gill D on 05 February 2020 | Verified purchase
From the moment I rang Salter and Selby, I new I was dealing with a respectable, professional and very courteous company, nothing was to much trouble, a rare thing these days. Never at any point did I feel pressured throughout the Sale, it was a very relaxed and pleasent experience. They kindly waited for us to arrive on a Saturday, (appointment only) after a 5 hour journey, and patiently let me spend 'hours' checking out and test driving the vehical. I'm now a very happy and proud owner of a Dodge Nitro. They even turned in early for the transporter to collect the vehicle a few days later. Thank you very much for everything guys. Would not hesitate to contact you again. Highly recommend.
Very friendly and helpful car sales company.
By Sarah C on 03 February 2020 | Verified purchase
How refreshing to find a car sales team that actually look after their client. Could not fault them in any way right from the initial enquiry through to the delivery of our new purchase. We would have no hesitation in recommending them and would be happy to use them again ourselves.
Always expetional service.
By Steve F on 31 January 2020 | Verified purchase
We have bought a few cars from Salter and Selby. I have found them to be honest and their service to be exceptional. Nothing is too much from them. It's so good to have a friendly car dealer you know you can trust!
By Colin W on 30 January 2020 | Verified purchase
This is the second time we have bought a car here. Both cars have been top class, very reliable used cars. Excellent service. Would thoroughly recommend. I know where we will be going to buy any future cars
Salter & Selby Ltd
- 0115 6919702 07441 908092
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
Please note all viewings are by appointment as we are a small team and may be sourcing vehicles or assisting customers.
Please call to arrange a viewing