Customer reviews of Salter & Selby Ltd
At Salter & Selby Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Salter & Selby Ltd
Based on 130 customer reviews
A truly enjoyable experience!
By Mark D on 25 November 2019 | Verified purchase
What a shame you can only award five stars, these guys deserve six, probably more! The most enjoyable experience, which you don't expect to hear when talking about buying a car. From start to finish, everything was centred around you, the buyer, getting the car that is right for you, how and when it suits you. No pushy sales, no overbearing salesman, no pressure at all in fact. Just well informed, very polite, very professional mannered guys who know a lot about cars, helping you select the car that is right for you. They were very flexible about when I could go and look, very comfortable about me taking the car for a test drive, and very informative about the vehicle, even full of hints and tips about how to get the most out the car after I decided to buy it. I can't recommend them highly enough, and I would suggest that if you are thinking about buying a car, definitely go here. I won't be going anywhere else when I decide it's time to change my vehicle in future!
Buying an audi tt
By Stephen M on 16 November 2019 | Verified purchase
I cannot recommend these guys highly enough, buying a second hand car is always daunting but you have no worries buying from here they go above and beyond to make sure you have a trouble free experience. I will definitely be buying my next vehicle from them. Thanks very much for all your help.
By Karl G on 13 November 2019 | Verified purchase
Very pleased with the service when I bought the car from them
Amazing customer service
By Dayle W on 13 November 2019 | Verified purchase
Very friendly and went above and beyond with making an appointment to see us on a Sunday outside and meeting for collection of the vehicle in the evening closer to my home.
By Hazel G on 11 November 2019 | Verified purchase
I would recommend this company and I have received excellent service and would happily use them again.
Great buying experience
By Lee W on 29 October 2019 | Verified purchase
Great car buying experience, dealt with Tom, and from making initial email enquiries received timely and helpful responses. Once I arrived to view the car, it was as described and viewing was pressure free and I was allowed a flexible test drive. I was given plenty of time alone to view the car and documentation and not pressured into making a decision there and then. I received a competitive offer for my part exchange and was nice not to have to fend off the usual car supermarket upselling of GAP, Scotchgard etc. Really enjoyable buying experience, and despite a 3 hour round trip, would happily use them again. Thanks
Amazing service all round.
By Nathan H on 28 October 2019 | Verified purchase
Very helpful and friendly. Offered to fix any minor issues we found. Would certainly purchase a car from them again. Well be recommending to my friends and family for sure!
Well looked after let me look at the car with no p
By Richard W on 26 October 2019 | Verified purchase
Picked my car up today very polite and friendly would recommend to anyone
Amazing customer service!
By V W on 17 October 2019 | Verified purchase
I can honestly say nothing is too much trouble for this company! From very first contact I received fantastic customer service from John. He's courteous, helpful and doesn't put you under pressure to buy. A genuinely nice chap and I am absolutely delighted with my car. Will definitely recommend and use again in the future. Good old fashioned customer service and a pleasure to deal with. Thanks John, enjoy your break.
By Mick W on 09 October 2019 | Verified purchase
I bought a BMW 320 from these recently. They were polite and helpful throughout the whole process . Initially I had a couple of issues with the car which were sorted swiftly, professionally and without question. Very happy with the way I was dealt with and very happy with the car. Would definitely buy from these again.
Salter & Selby Ltd
- 0115 6919702 07441 908092
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