Customer reviews of Salter And Selby Ltd
At Salter And Selby Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Salter And Selby Ltd
Based on 95 customer reviews
Fantastic service & highly recommended
By Jason H on 20 November 2017 | Verified purchase
We found this company via Auto Trader & it was the best decision that we made. When we arrived, we were immediately greater by Tom & we had a rap our straight away due to a lot of familiarities, we agreed a price for our vehicle & for theirs & within 30 minutes we were leaving in our new car & the whole process felt like 10 minutes ( it was that smooth with great customer service ). When we left the premises a slight fault occurred with the vehiclexception, so we turned around & went back. On arrival back, we spoke to Tom again & he said he would arrange for it to be rectified first thing on the Monday morning ( as it was late on the Saturday afternoon that we purchased it ) & the garage was closed. Well, all I can say is phenomenal Customer Service, true to Tom's word - he arranged it for the first thing on the Monday morning & even called us numerous times to confirm the car was fine & to confirm that the repair was rectified & to our standard (bearing in mind it was a minute fault)
Fantastic service from start to finish
By Richard B on 15 January 2020 | Purchase not verified
Bought a Ford Focus from here yesterday and the whole experience was first class. Knowledgeable, polite and friendly people with a refreshing no pressure approach, the whole process was easy, quick and comfortable and I would highly recommend these guys to anybody. Thanks very much to you both!
Highly recommended, a pleasure to deal with.
By Sam and Mark L on 24 December 2019 | Purchase not verified
Absolutely superb buying experience from Salter and Selby, from start to finish! No pressure sales and car is exactly as described. Can not thank you guys enough for all your help, we will be back when it's time to look for our next car.
By Kim Y on 17 December 2019 | Purchase not verified
From the very beginning of my buying experience these guys at salter and Shelby were ingredible. Staying open till late on a Saturday so I could drive from Birmingham to view and test drive a car. When I brought the car I wanted they even delivered it to me in Birmingham at a day and time to suit me. Will definitely buy my next car from them.
Bought 2007 Mercedes CLK
By Grant T on 13 December 2019 | Purchase not verified
Recently bought an immaculate CLK from these Guys. Fantastic service all round. Interior like a new car, engine runs so smooth. Would not hesitate to purchase from them again. Thanks John & Tom.
Excellent service,Highly Recomended
By steve R on 04 October 2019 | Purchase not verified
If your looking for your next car then look no further than Salter&Selby . I've brought a few cars over the years from main dealers & smaller garages but these guys knock em all out the park no high pressure sales or bull just honest guys selling honest cars at great prices.So if you want a great car a friendly welcome and like dealing people who care then look no further i will definitely be buying my next car from Salter & Selby Many thanks to john for the friendly welcome and chats keep up the great work guys...ps john the wife loved the wine :-)
If you are looking to buy a car, look no further!!
By Stephen C on 01 October 2019 | Purchase not verified
I was looking for a new car after a less than pleasurable experience from a dealer. Salter and Selby were recommended to me buy a friend who used to be in the business. I dealt with John and it was a pleasure. They are very passionate about what they do and this is easy to see in the customer service they offer. I would not hesitate to buy another car from this company. They go beyond any level of service the "bigger" companies go whose version of aftercare can be questionable at the very least. I can't thank John enough for the time he took to explain things, the after care service and his non pushy approach. A pleasure to deal with.
By Mark R on 15 September 2019 | Purchase not verified
The service we had was fantastic,had a couple of hiccups which John sorted out straight away ..we had a problem with the car when we got home we let John know ,he got in touch with is mechanic (Steve) which he came out to us within the hour,the problem out sorted that night which was a Saturday .. couldn't of asked for better service would highly recommend Slater & Selby Mark & Selena
Customer service and after care
By Stacey N on 11 September 2019 | Purchase not verified
Exceptional customer service and after care, bought a lovely little skoda really pleased with it would recommend this dealer without hesitation and would use again
Outstanding, honest, reliable and very friendly
By Barry and Samantha A on 25 May 2019 | Purchase not verified
Outstanding service!! We bought a silver 2010 beetle. The description was 100% accurate. The owners were very friendly and nice. I love my car. Thank you so much :-)
Salter And Selby Ltd
- 0115 6919702 07441 908092
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