Customer reviews of Salter & Selby Ltd

By Grahame P on 02 August 2018 | Verified purchase

From the first point of contact I felt as though I was dealing with a true professional that cared about their customer. Salter and Selby Ltd provided execellent service and even collected me from the station when I traveled to collect the car. My wife and I are very pleased with the Land Rover Discovery 3 that we have purchased and would not hesitate in recommending them to friends and colleagues. Well done, a fabulous service!

Reply from Salter & Selby Ltd on 07/08/18

Thanks Grahame-keep in touch!

By Jenny C on 26 July 2018 | Verified purchase

Trustworthy and friendly car dealers. We went to look at an abundance of cars before coming to Salter and Selby, and didn’t part with our cash due to the uneasy feeling most of the dealers gave us. When we came to look at the car from Salter and Selby, John instantly made us feel at ease with his ‘no pressure’ sales tactics. We left with the intention of going to view another car later in the day but then decided half way home that we probably weren’t going to get a car salesman who had been more honest that John. We gave him a call and he said he would put the car in for MOT so it had a year on it from when we purchased, it went through with just one advisory. Since purchasing it’s been great although has had to go into BMW for some mandatory recalls, and oil+engine coolant needs topping up every 3/4 weeks, not sure if this is just because of the model though-BMW 318i? All in all a very good experience, would not hesitate in buying from them again!

Reply from Salter & Selby Ltd on 07/08/18

Great review and thanks for choosing us

By Bogdan M on 17 July 2018 | Verified purchase

Bought my first Audi A4 from Salter and Selby and after a week I'm verry happy with my purchase. T and J were very helpful and honest about the vehicle, service history, etc. , also they picked me up from the train station on the collection day. They also offer to cover the costs for a part which was not included in the after sale warranty. Highly recommended, thanks guys

Reply from Salter & Selby Ltd on 07/08/18

cheers and hope to see you in the future

By Matt G on 15 June 2018 | Verified purchase

Fantastic experience with Salter and Selby, drove from Ipswich to Nottingham (5 hour round trip) to hopefully purchase a VW EOS. We called ahead and they advised the car needed a clean and an MOT before we could test drive and set about doing this whilst we were on the way up there. The car was fantastic in great condition and exactly as described, took it for a test run and went through the whole history, was able to agree a great deal and drive away the same day. couldnt fault these guys at all and after visiting a few so not great garages these guys proved that great used cars and used car dealers do exist - would recommend to anyone.

Reply from Salter & Selby Ltd on 17/07/18

Cheers Matt!, hope you have had the roof down lots in this amazing weather!.

By Paul N on 27 April 2018 | Verified purchase

I dealt with sales team and they provided an excellent selling service, this dealership is the best and most honest i have ever used and i wish all the car dealers were like them. The cars in this dealership are of a high standard and quite honestly there is no need to go anywhere else. I will be back to get my next car from this dealer. Thank you . Mr Paul Newman. Towcester

Reply from Salter & Selby Ltd on 17/07/18

Great to meet you Paul and many thanks

By Artur Z on 03 April 2018 | Verified purchase

Very good and friendly service. I will back. Thank U seller.

Reply from Salter & Selby Ltd on 17/07/18

Thanks for the great review!

By Alan F on 27 March 2018 | Verified purchase

There are used car dealers, and there is Salter and Selby. Over my 52 years of car ownership, I have had 24 different vehicles and never had I experienced the level of professionalism, commitment, friendliness and all round good value that I received at Salter and Selby. "To go the extra mile" can be a bit of a cliche, but not in this instance. Their approach was warm, completely "unpushy" and utterly helpful. I have absolutely no hesitation in recommending them to anyone looking for a well priced and quality used vehicle. I will be back again.

Reply from Salter & Selby Ltd on 17/07/18

Many thanks Alan!, It was a pleasure meeting you

By Mark S on 16 March 2018 | Verified purchase

Salter and Selby provided a first-class service from start to finish. All my queries were answered promptly and politely. Following my purchase, a couple of niggles were rectified efficiently and without argument, one outside of the warranty period. I have no hesitation in recommending Salter and Selby and I am very pleased with my car.

Reply from Salter & Selby Ltd on 26/03/18

Thanks very much for taking the time to leave us a great review, we hope to see you again in the future

By Ivo K on 14 March 2018 | Verified purchase

Very honest and helpful! No pressurised sales tactic! Tom and John are one of the top chaps in car trade! Vehicle as described, no hidden faults, was told straight forward what’s needed to be replaced before we picked up a vehicle and everything was sorted in time and as promised! Definitely recommend!

Reply from Salter & Selby Ltd on 26/03/18

Thanks Ivo!, Superb review!, it was a pleasure meeting you and your family.

By A S on 08 March 2018 | Verified purchase

Top genuine guys. Bought a 520D from them and was amazed how smooth the buy - sell was. Highly recommended

Reply from Salter & Selby Ltd on 26/03/18

Many thanks!. Great to meet you and keep up the good work on the buses!